How to pay
PayPal – You can use Paypal to pay for goods on the website and you don’t have to have a Paypal Account. The payment is processed securely by Paypal and no credit card information is stored on the website.
Credit cards – Visa and Mastercard debit or credit cards can be processed via cardSave (preferred) or Paypal.
BEP Technology Ltd is VAT registered and charged for all European supplies at current UK rate. If you have a chronic medically certified health condition then on presentation of the appropriate form the supply can be VAT free.
If you are VAT registered outside the UK but in Europe then the reverse charge system applies, for which you must provide your VAT number. If you are outside Europe then VAT is not chargeable and you will need to advise us.
We try to maintain a pricing stability with 6 monthly reviews. Manufacturer, exchange rates and shipping costs are subject to variation and may result in adjustments to prices.
We use the Post Office (or Parcel Force for larger packages).
Small items require “Signature on Delivery”.
Larger items are sent Special Delivery with Tracking.
Orders received before 1 pm are generally dispatched same day and normally arrive in UK next day.
Using The Shopping Cart
When you add any item to the shopping cart, you automatically enter a shopping session. If your session is inactive for more than 20 minutes, items placed in your shopping cart may be deleted due to time-out. This time limit varies and has to do with cookies on your computer. To avoid deletion of items in your shopping cart due to time-out, simply refresh the page or click on any item/button during the 20 minutes, and your time-out time will be reset. To shop on this site or any other e-commerce website, you need to allow cookies.
Cancelling Your Order
If you have accidentally ordered a wrong product or wish to cancel your order, please call (+44 (0) 121 243 6318) within 1 hour of ordering.